USA Flag Text A+ A- A
Need urgent help? Contact the Homeowner’s HOPE Hotline: (888) 995-HOPE
Making Home Affordable
Mortgage Servicer List
Image
To view or print the PDF content on this page, download the free Adobe® Acrobat® Reader®

Contact Your Mortgage Servicer

Once you have determined if you are eligible for a Home Affordable Refinance or Modification, the next step is to contact your mortgage servicer to discuss your situation. A wide array of servicers have agreed to participate in the Home Affordable Modification program and have already engaged borrowers and expanded capacity to begin the modification process for eligible homeowners. In addition, all servicers for loans owned by Fannie Mae and Freddie Mac are required to participate.The following is a list of servicers who have formalized their commitment to the program through a signed contract:

Name Web Site Phone Service Address Fax
Allstate Mortgage Loans & Investments, Inc. http://www.allstateocala.com/ 866-351-0200 P.O. 1201,
Crystal River, FL 34423
352-351-4557
American Eagle Federal Credit Union www.americaneagle.org 800-842-0145 417 Main Street,
East Hartford, CT 06118
860-291-6374
American Home Mortgage Servicing, Inc. www.ahmsi3.com 877-304-3100 Attn: HAMP Processing
1525 S. Belt Line Road Coppell,
TX 75019
866-452-1837
AMS Servicing, LLC www.ams-servicing.com 866-919-5608 3374 Walden Avenue
Buffalo, NY 14043
716-204-3875
Aurora Loan Services LLC https://www.myauroraloan.com/ 800-550-0508 P.O. Box 1706
2617 College Park
Scottsbluff, NE 69363-1706
866-517-7975
Bank of America, N.A. www.bankofamerica.com/mha/ 800-669-6607 MHA Escalations Unit
P.O. Box 940070
Simi Valley, CA
93094-0070
800-596-8395
Bank United http://www.bankunited.com/display.asp?navid=&id=117 866-615-0662 Attn: Modification Department
Mail Code: DO4-RESALT-560
7815 N.W. 148th Street
Miami, FL 33016

Bay Federal Credit Union

http://www.bayfed.com/lo/mortgage.html 888-422-9333 3333 Clares Street
Capitola, CA 95010
831-479-6027

Bay Gulf Credit Union

http://www.baygulf.com 800-275-4229 3202 W. Waters Ave, Tampa, FL 33614
Tampa, FL 33614
813-932-3470
Bayview Loan Servicing, LLC www.bayviewloanservicing.com 800-457-5105 Attn: Specialized Asset Management
4425 Ponce De Leon Blvd.,
5TH Floor
Coral Gables, FL 33146
305-646-9943 or
877-360-9593

CCO Mortgage

www.ccomortgage.com

877-745-7366 10561 Telegraph Road
Glen Allen, VA 23059
888-777-1631
Carrington Mortgage Services, LLC

www.carringtonms.com

888-267-2417 Attention: Home Retention
P.O. Box 54285
Irvine, CA 92619-4285
877-267-1331
Central Florida Educators Federal Credit Union www.mycfe.com 800-771-9411 P.O. Box 958471
Lake Mary, Florida 32795-9814
Attn: Real Estate - HAMP Team
407-893-5727
Central Jersey Federal Credit Union www.cjfcu.org 732-634-0600 380 Berry St
Woodbridge NJ 07095
732-726-8709
Community Bank & Trust Company www.combk.com 125 N. State Street, Clarks Summit, PA 18411
CitiMortgage, Inc. www.mortgagehelp.citi.com 866-915-9417 Citi Ham Trial Agreements
NTSB 1680,
680 Colwell Blvd Irving, TX 75039
866-989-1356
Citizens 1st National Bank https://www.citizens1st.com/ 800-311-7531 606 S. Main Street Princeton, IL 61356 815-872-0247
Citizens First Wholesale Mortgage Co. https://www.cfwmortgage.com/ 800-477-1086 560 Fieldcrest Drive
The Villages, FL 32162
352-753-4482
Countrywide Home Loans Servicing LP http://my.countrywide.com/media/hasp.html 800-669-6607 Bank of America Home Loans
MHA Escalations Unit
P.O. Box 940070
Simi Valley, CA 93094-0070
800-596-8395
CUC Mortgage Corporation www.cucmortgage.com 800-342-4998 P.O. Box 12670
Albany, NY 12212
N/A
Digital Federal Credit Union www.dcu.org 800-328-8797 220 Donald Lynch Blvd., Malborough, MA 01752 508-804-3696
DuPage Credit Union www.dupagecu.com 800-323-2611 Attn: Alternative Loan Solutions
P O Box 3930
Naperville, IL 60567
630-305-6030
EMC Mortgage Corporation http://www.emcmortgagecorp.com 800-723-3004 Regular Mail
Chase/EMC Fulfillment Center
PO Box 293150
Lewisville, TX 75029

Overnight Mail
Chase/EMC Fulfillment Center
2780 Lake Vista Drive
Lewisville, TX 75067
917-849-2677
Eaton National Bank & Trust Co www.enbbank.com 937-456-5544 110 West Main Street, Eaton, OH 45320 937-456-6847
Farmers State Bank https://farmersstate-oh.com 800-350-2844 11 S. Main St.,
P.O.Box 801,
West Salem, OH 44287
419-853-4730
Fidelity Homestead Savings Bank http://www.fidelityhomestead.com 504-569-3490 201 St. Charles Ave, 20th Floor New Orleans, LA 70170
504-569-3537
First Bank http://www.firstbanks.com 800-760-2265 1 First Missouri Center
St. Louis, MO 63141
314-264-0220
First Federal Savings and Loan Assoc of Lakewood http://www.ffl.net 800-966-7300 14806 Detroit Ave.,
Lakewood, OH 44107
216-221-4507
First National Bank of Grant Park http://www.1st-nationalbank.com/ 815-465-2161 119 N Main Street, Grant Park, IL 60940 815-465-6245
First Keystone Bank http://www.firstkeystonebankonline.com 610-565-6210 22 West State Street
Media, PA 19063
610-892-5122

Franklin Credit Management Corporation

http://www.franklincredit.com/

800-255-5897 Attn:  Loss Mitigation
101 Hudson Street 25th Floor
Jersey City, NJ 07302
201-839-4545
Fresno County Federal Credit Union http://www.fresnocfcu.com/ 800-613-2328 2580 West Shaw Lane, Fresno CA 93711 559-436-4529
Glass City Federal Credit Union www.glasscityfcu.com 800-837-3595 1340 Arrowhead Drive
Maumee, OH 43537
419-887-1099
Glenview State Bank www.gsb.com 847-729-1900 800 Waukegan Road,
Glenview, IL 60025
847-832-0175
GMAC Mortgage LLC www.gmacmortgage.com 800-766-4622 3451 Hammond Avenue
Waterloo, IA 50702
866-709-4744
Golden Plains Credit Union www.gpcu.org 877-775-8175 1135 College Drive, Suite C, Garden City, KS 67846 620-276-8072
Grafton Suburban Credit Union

www.graftonsuburban.com

508-839-5493 86 Worcester Street, North Grafton, MA 01536 508-839-5750
Great Lakes Credit Union

www.glcu.com

800-442-3488
Greater Nevada Mortgage Services http://www.gnms.com/ 800-421-6674 4070 Silver Sage Drive, Carson City, NV 89701 775-884-7041
Green Tree Servicing LLC

www.gtservicing.com

800-643-0202 7360 S Kyrene Road T214
Tempe, AZ 85283
877-265-9717
Harleysville National Bank & Trust Company http://truebridge.harleysvillebank.com/hnb/home.php?b=24541143-0 888-462-2100 483 Main Street, P.O. Box 195
Harleysville, PA 19438
215-256-4903
Hartford Savings Bank http://www.hartfordsavingsbank.com 800-844-3812 1400 Schauer Drive,
Hartford,WI 53027
262-673-0459
Hillsdale County National Bank www.countynationalbank.com 517-439-6121 One South Howell Street
Hillsdale, MI 49242
517-437-3151
HomEq Servicing www.homeq.com 877-867-7378 P.O. Box 160248
Sacramento, CA 95816-0248
866- 554-5325
Home Financing Center Inc. www.homefinancingcenter.com 305-777-1171 806 S. Douglas Rd., Suite 580
Coral Gables, FL 33134
305-777-9819
HomeStar Bank and Financial Services www.homestarbank.com 815-468-2265 3 Diversatech Dr.,
Manteno, IL 60950
815-468-2378
Home Loan Services, Inc. www.viewmyloan.com 800-622-5035 Loan Services P.O. Box 1838
Pittsburgh, PA 15230-1838
412-499-3400
Horicon Bank www.horiconbank.com 920-485-3080 ext.7310 326 E Lake Street, PO 126
Horicon, WI 53032
920-485-3059
Horizon Bank, NA www.accesshorizon.com 888-873-2640 515 Franklin Square, Michigan City, IN 46360 219-874-9374
Iberiabank www.iberiabank.com 800-968-0801 1680 Fruitville Rd. Sarasota, FL 34236 941-556-1700
IBM Southeast Employees Federal Credit Union www.ibmsecu.org 800-873-5100 Attn: Mortgage Modifications
PO Box 2850
Kennesaw GA 30156
678-797-6314
IC Federal Credit Union http://www.iccreditunion.org 800-262-1001 Attn: Judy Kaddy
300 Bemis Road
Fitchburg, MA 01420
978-343-4949
Idaho Housing and Finance Association www.ihfa.org 565 W. Myrtle Street Boise, ID 83702 208-331-4801
iServe Residential Lending, LLC http://www.urlending.com 1-888-875-8326 13520 Evening Creek Drive
Suite 400, San Diego, CA 92128
1-480-614-6710
J.P. Morgan Chase Bank, NA http://www.chase.com/myhomep 866-282-5682 Regular Mail:
PO Box 469030
Glendale, CO 80246

Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
866-282-5682
Lake City Bank

www.lakecitybank.com

888-522-2265 ATTN: Candy Little
PO BOX 1387
Warsaw, IN 46581-1387
574-267-9128
Lake National Bank

www.lakenationalbank.com

440-205-8100

PO Box 1048
Mentor, Ohio
44061-1048
N/A
Litton Loan Servicing www.littonloan.com 800-247-9727 4828 Loop Central Drive
Houston, TX 77081
713-793-4923
Los Alamos National Bank www.lanb.com 800-684-5262 PO Box 60
Los Alamos NM 87544
505-663-4053
Marix Servicing, LLC www.marixservicing.com 866-406-2749 1925 W. Pinnacle Peak Road
Phoeniz, AZ 85027
623-249-2070
Members Mortgage Company, Inc www.membersmortgage.com 800-316-9790 10 Cedar Street, Suite 11
Woburn, MA 01801
781-376-9452
Mission Federal Credit Union www.missionfcu.org 800-500-6328 x2074 PO Box 919023
San Diego, CA 92121
Attn: Loss Mitigation
858-546-2058
Metropolitan National Bank

https://www.metbank.com/default.asp

866-796-3876 Attn: Mortgage Department
P.O. Box 8010
Little Rock, AR 72203
501-907-8709
MorEquity, Inc. www.morequity.com 800-441-3805 1) PO Box 3788
Evansville IN 47736-9984
2) 601 NW Second Street,
Evansville IN 47708
812-475-7074
Mortgage Center, LLC www.mortgagecuso.com 866-856-3750 20300 Civic Center Dr, # 403
Southfield, MI 48076
248-799-8556
Mortgage Clearing Corporation www.mortgageclearing.com 800-727-9043
National City Bank www.pncmortgage.com 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
National City Bank www.pncmortgage.com 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Nationstar Mortgage LLC www.nationstarmtg.com 888-850-9398 Attn: HAMP
350 Highland Drive
Lewisville, TX 75067
214-488-1993
Oakland Municipal Credit Union www.omcu.com 510-637-6600 250 Frank H. Ogawa Plaza Suite 6301
Oakland , CA 94612
510-238-5227
Ocwen Financial Corporation, Inc. www.ocwencustomers.com 800-746-2936 Ocwen Loan Servicing LLC
PO Box 24737
West Palm Beach, FL 33416-4737
407-737-6174
OneWest Bank www.owb.com/mymortgage 800-781-7399 Indymac - 1, 2900 Esperanza Crossing
Austin, TX 78758
866-235-2366
ORNL Federal Credit Union www.ornlfcu.com/ 800-676-5328 Attn: Mortgage Modification Dept
221 S. Rutgers Avenue Oak Ridge, TN 37830
865-481-5810
Park View Federal Savings Bank www.parkviewfederal.com 440-914-3900 30000 Aurora Road, Solon, OH 44139 440-914-3656
PennyMac Loan Services, LLC www.pnmac.com/index.php 866-545-9070 Attn: Karen Denton 27001 Aguora Road, Suite 350
Calabasas, CA 91301
Attn: Karen Denton
818-224-7510
PNC Bank, National Association www.pncmortgage.com 800-523-8654 3232 Newmark Drive
Miamisburg, OH 45342
937-910-4009
Purdue Employees Federal Credit Union www.purdueefcu.org 800-627-3328 P.O. Box 1950
West Layette IN 47996-1950
765-497-7477
Q lending, Inc. www.qlending.com 517-439-6121 1 Corporate Drive,
Suite 360
Lake Zurich, IL 60047
847-574-7658
Quantum Servicing Corporation www.quantum-servicing.com 813-371-0254 6302 E. MLK Blvd.,
Suite 300
Tampa, FL 33619
203-447-8001

RG Mortgage Corporation

www.rgmortgage.com/mortgage

888-264-4674 PO Box 362394
San Juan, PR. 00936-2394
787-756-2845
Residential Credit Solutions www.residentialcredit.com 800-737-1192 4282 North Freeway
Fort Worth TX 76137
888-775-7250
Roebling Bank http://www.roeblingbank.com/ 609-499-9400 Route 130 & Delaware Avenue, Roebling , NJ 08554 609-668-6252
RoundPoint Mortgage Servicing Corporation www.rpmservicing.com/ 877-426-8805 P.O. Box 19409
Charlotte, NC 28219-9409
888-364-5558
Saxon Mortgage Services www.saxononline.com 800-594-8422 Saxon Attention: Home Preservation HMP Documentation Department 4708 Mercantile Drive
North Fort Worth, TX 76137
888-240-1885
Schools Financial Credit Union www.schools.org 800-962-0990 C/O Real Estate Department 1485 Response Rd Suite 126
Sacramento CA, 95815
916-569-2047

SEFCU

www.sefcu.com

866-733-2880 700 Patroon Creek Blvd
Albany, NY 12206
518-464-5213
Select Portfolio Servicing www.spservicing.com 888-818-6032 PO BOX:65250
Salt Lake City, UT 84165-0250
3815 S. West Temple
Salt Lake City, UT 84107
801-293-3936
Servis One Inc.,dba BSI Financial Services, Inc www.bsifinancial.com 866-209-4178 Attn: HAMP Department
P.O. Box 517, 314 S. Franklin Street,
Titusville, PA 16354
814-217-1366
ShoreBank www.sbk.com 800-905-7725 Attn: Mortgage Dept
3401 South King Drive,
Chicago, IL 60466
773-420-4501
Silver State Schools Credit Union www.silverstatecu.com 800-357-9654 1 Corporate Drive Suite 360
Lake Zurich, IL 60047
847-574-7658
Sound Community Bank www.soundcb.com 800-458-5585 ext 362 2005 5th Ave.,
Seattle, WA 98121
866-216-3405
Specialized Loan Servicing, LLC http://www.sls.net/ 800-315-4757 8742 Lucent Blvd., Suite 300, Highlands Ranch, CO 80129 720-241-7509
Spirit of Alaska Federal Credit Union www.spiritofak.com 907-459-5974 Mortgage Dept
1417 Gillam Way
Fairbanks, AK 99701
907-459-5980
Stanford Federal Credit Union www.sfcu.org 888-723-7328 Attn: Tram Le
1860 Embarcadero Road
Palo Alto, CA 94303
866-743-3151
Sterling Savings Bank www.sterlingsavingsbank.com 800-772-7791 Attn: Tram Le
111 N. Wall,
Spokane, WA 99201
509-624-8038
Tempe Schools Credit Union www.tscu.org 480-967-9475 2800 S. Mill Ave., Tempe, AZ 85282 480-776-3729
Technology Credit Union www.techcu.com 800-553-0880 2010 N First Street
San Jose, CA 95131
Attn: LAD
408-453-8742
The Bryn Mawr Trust Company www.bmtc.com 610-687-4268 801 Lancaster Ave.,
Bryn Mawr, PA 19010
610-526-2450
Attn: Bill Shirdan
The Golden 1 Credit Union www.techcu.com 800-553-0880 8945 Cal Center Drive
Sacramento, CA 95826
408-453-8742
United Bank http://www.accessunited.com

1-770-412-7211

510 S. 8th Street,
Griffin, GA 30224

1-770-567-2342

United Bank Mortgage Corporation

www.unitedbankofmichigan.com

800-968-1990

900 East Paris SE, Grand Rapids MI 49546

616-559-4631
U.S. Bank National Association www.usbank.com 866-932-0462 P.O. BOX  20005
OWENSBORO, KY 42304-0005
866-847-9464
Vantium Capital, Inc. http://www.acqura.net 866-660-5804 6500 International Parkway Suite 1500
Plano, TX 75093
972-444-3356
Verity Credit Union http://www.veritycu.com 800-836-8172 CU Home Mortgage Solutions
PO Box 75989
Seattle, WA 98175
206-361-5300
Wachovia Mortgage, FSB www.wachovia.com 800-922-4684 4101 Wiseman Blvd
Mailcode TX 1616
San Antonio, TX 78251
866-359-7363
Wachovia Bank, NA www.wachovia.com 800-922-4684 1000 Blue Gentian Road Suite 300 Eagan MN 55121 866-359-7363
Wells Fargo Bank, NA www.wellsfargo.com/homeassist 800-678-7986 HAMP Application Documents 1000 Blue Gentian Road
Suite 300 X9999-01N
Eagan MN 55121

Customer Service Correspondence
PO Box 10335
MAC: X2302-017
Des Moines, IA 50306
866-359-7363
Wescom Central Credit Union www.wescom.org 888-493-7266 5601 E. La Palma Avenue Anaheim, CA 92807 626-535-1357
Wilshire Credit Corporation https://www.wcc.ml.com 888-502-0100 PO Box 8517
Portland, OR 97207-8517
888-917-1050
Yadkin Valley Bank www.yadkinvalleybank.com 336-258-6252 PO Box 96
Pfafftown, NC 27040
336-922-9896

We will continue to update this list as additional servicers execute formal participation agreements. If your servicer is not listed, please bookmark this page and check back with us soon. In the interim, you can locate your servicer by reviewing the information on your monthly mortgage statement or find a list of servicers on the Hope Now Alliance website.

Image: bottom image bar